Shipping policy

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has been shipped.

During periods of high order volume, processing times may be slightly delayed.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

United States: 3–10 business days
Canada: 7–15 business days
International Orders: 10–20 business days

Delivery times are estimates and are not guaranteed.

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 48 hours to become active.

Shipping Delays

RetailXpres is not responsible for shipping delays caused by carriers, customs processing, weather conditions, or other circumstances beyond our control.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges.